Overview

The Senior Account Manager is responsible for driving and expanding the biologics business across a comprehensive product portfolio within an assigned territory.

This role centers on developing strategic territory plans, building strong customer relationships, and collaborating with internal teams to achieve sales objectives. Weekly activities include growing the sales pipeline, managing opportunities, and providing sales forecasts for leadership. The position involves regular meetings with customers, both in-person and virtually, to identify partnership opportunities and introduce new technologies. Close collaboration with Market Application Specialists and Field Application Scientists is essential to exceed sales targets.

This position requires travel throughout the designated territory and offers significant flexibility in managing accounts and fieldwork.

Responsibilities

• Achieve and surpass sales targets by promoting a full range of products and services, utilizing value-based and solution selling techniques to communicate benefits and applications to prospective customers.

• Develop and execute a comprehensive strategic business plan to meet growth objectives.

• Lead business development initiatives such as marketing meetings, product demonstrations, and customer-focused seminars to generate leads, strengthen customer relationships, and drive product adoption.

• Maintain accurate and up-to-date records of proposals, opportunities, accounts, contacts, leads, and actions using CRM tools, with regular updates to reflect current sales activities and pipeline status.

• Coordinate all sales activities within assigned accounts, including lead generation, follow-up, cold calling, technical seminars, demonstrations, and customer support, ensuring a seamless approach to customer engagement.

• Establish and nurture key customer relationships by understanding their application needs and providing tailored solutions, driving customer satisfaction and loyalty.

• Develop detailed business plans and provide accurate territory forecasts. Gather market intelligence to identify potential customers and monitor competitive activity, adjusting strategies as needed to align with market trends and customer requirements.

Qualifications

• Bachelor’s or Master’s degree in a scientific discipline; prior experience in a technical laboratory or field support role is advantageous.

• Demonstrated success in meeting or exceeding sales objectives in a similar capacity.

• Experience in developing and implementing strategic territory plans.

• Strong organizational skills with the ability to manage multiple sales activities, including lead generation, cold calling, and technical presentations.

• Proficiency in business planning, forecasting, and market intelligence gathering.

• Excellent communication and relationship-building skills, with the ability to collaborate effectively with both customers and internal teams. Proficiency in English and the local language (if required).

• Willingness to travel within the territory at least three days per week, with additional national and international travel as business needs dictate.

Company Description

This organization is a global leader in specialty measurement solutions, pioneering innovations in chromatography, mass spectrometry, and thermal analysis for the life, materials, and food sciences sectors for over six decades. With a worldwide presence and a focus on delivering business advantages to laboratory-dependent organizations, the company supports advancements in healthcare, environmental management, food safety, and water quality.

Employees are empowered to unlock their career potential in a purpose-driven environment that values continuous learning, innovation, and collaboration. The team is united in its mission to deliver insights that address today’s challenges and shape the solutions of tomorrow.

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

Ryan Griffin