Job Title – HR Manager

Contract: Full time, Contract

Reporting to – CFO

Start date: ASAP

Location – Darwin Recruitment – Head Office UK, Cumberland House, 2nd & 3rd Floor, 129 High Street, Billericay, Essex, CM12 9AH – Please only apply of you are a commutable distance to our office.

Work pattern: 5 days in office – Monday – Thursday 8:30am – 17:30pm & Friday 8:30am – 17:00pm

The Role

Unique international HR position for an ambitious HR professional looking to develop. Fully conversant with best practice in HR strategy, approach, process and implementation. Strong focus on administration and HR compliance.

Reporting to both CFO. Working closely and listening to COO and CEO, the HR Manager will gain an understanding of business objectives and tackle those objectives head-on before they impede the effectiveness of overall business model. Providing accurate, efficient and confidential support and advice to the CFO, COO and CEO in all aspects of HR to ensure the HR Function can deliver its maximum people management strategy to the business. A trustworthy individual who can build transparent and helpful relationships with all senior members of staff and able to equip them with what they need.

Striving to apply both the soft and hard side of HR to the business. Focusing on the main business strategies and considering the commercial aspect of Human Resources. Highly sensitive to the demands and pressures of work within a highly-competitive sector undergoing substantial change.

HR Advisor will ensure that the HR Department is proactive within the company; offering advice and practical solutions to issues before they become problems!

A creative thinker who will come forward with new ideas and approaches to enhance the company’s approach to HR and promote the company externally. Able to cope professionally with change management and adopts a positive approach to driving through change within an organisation. Ability to operate and cope with workload (able to resolve issues in a controlled and calm fashion). Overseeing and developing programmes for sales business and central services alike.

Core Responsibilities

*This is list is not exhaustive and where applicable additional duties may be added where the company deem necessary and reasonable.

HR Administration & Generalist support

• Provide excellent HR support and advisory services to Senior Managers and all internal customers; providing help / guidance where possible.
• Liaising with Group’s HR and Payroll partners througout Europe and US.
• Work proactively with 1 – 3 line HR support (first point of contact being Business Managers and Directors, second point of contact should be CEO and COO and third line of contact being HR)
• Raising employment contracts, sending out starter packs
• Internal transfer / changes letters and contracts
• Processing leavers; including conducting exit interviews, recording feedback
• Logging and monitoring absences on HR system
• Keeping HR records up-to-date; system, paper based and electronic folders
• HR filing, maintaining accurate files.
• Keep updating HR Process documents and making improvements to processes.
• Arrange induction schedules, supporting in HR Induction process
• Process Maternity & Paternity, Shared Parental leave requests
• Adhoc letter writing and updating of HR Documents
• Maintain and update Job Descriptions
• Support in maintaining and updating HR Policy in conjunction with management
• Be a proactive member of the HR Team; make suggestions for improvement for all HR support matters.

General HR

• Working closely with the sales business, increasingly in a consultancy role, assisting line managers to understand and implement policies and procedures;
• Promoting equality and diversity as part of the culture of the organisation;
• Liaising with a wide range of people involved in policy areas, this is to include specifically staff performance;
• Management of all HR records across the company;
• Developing and implementing policies on issues such as performance management, equal opportunities, disciplinary procedures and absence management;
• Preparing, controlling and ensuring compliance with staff handbooks;
• Advising on pay and other remuneration issues, including promotion and benefits;
• Employee engagement, to include employee satisfaction surveys, distribution of the company culture and the surveying of progress;
• Assisting with salary reviews and annual performance appraisals;
• Exit interviews;
• Ownership, management and understanding of staff attrition;
• Interpreting and advising on employment law;
• Dealing with grievances and implementing disciplinary procedures;
• Developing with line managers HR planning strategies which consider immediate and long-term staff requirements;
• Overall responsibility for incentives, ensuring keeping within budget;
• Assistance with change management where this involves staff issues;
• Ad hoc special projects related to human capital within the business

Employee Relations

• Support in first line investigation meetings
• Monitor performance management; notify Senior Managers/Line Managers when warnings expire, review meetings due.
• Take minutes during disciplinary hearings
• Support in annual appraisal process; filing, accurate record keeping, collating data for Senior Management.
• Raise disciplinary letters in conjunction with Management wishes.
• Escalate concerns of employee welfare to Management.

Reward

• Inviting employees to joining gym scheme, private healthcare scheme where applicable
• Maintaining accurate records of employee benefits
• Support the business in implementation of new reward initiatives and benefits
• Update holiday balances in line with holiday benefit scheme

Reporting

• Monthly sickness reporting; highlighting concerns in line with sickness policy, monitoring action
• Produce ad hoc reports for Senior Managers and Board Meetings

Payroll (when applicable)

• Input data to HR software system for payroll processing
• Ensure accurate data entry to payroll system
• Monthly reporting
• Payroll review

HR Compliance

• Collating and documenting evidence when it comes to important HR meetings
• (disciplinaries/ redundancies etc.)
• Ensuring compliance is spot-on for VISA, Passport and I.D (Right to work)
• Ensuring that HR invoices are correct and approved on RSM system
• Ensuring that pension details are correct and in date for UK, BV and GmbH
• Travel Allowance for BV in line with instructions
• Compliance with Maternity and Flexible Working requests
• Ensure salaries are above national minimum living wage
• Settlement agreements are compliant with Employment Law
• Sickness is compliant with Employment Law
• Working on employees breaking restrictions and breach of contract

Skills/Experience Required

• CIPD Qualified (min Level 5)
• Degree Qualified
• Experience working in Human Resources
• Extensive Administration experience in a professional environment
• Proven ability to work in a professional and confidential manner
• Organised with strong interpersonal and time management skills.
• Self-motivated and able to work independently when required.
• Tenacious, assertive and able to professionally challenge and influence decisions.
• Ability to work to tight deadlines.
• High attention to detail.
• Have the courage to challenge and persuade.
• Enjoys working with people
• Be patient, tactful, diplomatic and approachable
• Be able to deal with people who are stressed or upset
• Be able to stay calm in difficult situation
• Have good commercial awareness
• Have excellent spoken and written communication skills
• Be confident about gathering facts and statistics and making financial calculations
• Respect the importance of confidentiality
• Have good organising skills and be able to develop plans, policies and forecasts
• Have problem solving skills to deal with disputes, grievances and staffing problems
• Be able to work as part of a team
• Be able to delegate work effectively to PT HR Administrator
• Be able to work accurately, with good attention to detail
• Have a proactive ‘hands on’ approach to work
• Engage with key stakeholders

Further Experience/ Skills

• Capable of keeping up to date on employment issues and trends from a legal and best practice perspective to both minimise risk to the business and gain competitive advantage (M)
• Confident and engaging communication style (M)
• Able to deal confidently, calmly and professionally with confrontation (M)
• Discrete and trustworthy (M)
• Objective, and capable of advising on and making balanced judgements (M)
• Analytical when required (M)
• International HR experience (D)
• IT and systems competent (D)

If you feel that you have the desired skills and experience that we are looking for please apply today with your most recent CV.

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.

Danny Arnold