We’re recruiting for a Service Manager to lead a boiler & mechanical service team based across Richmond, VA and Northern VA.

Must-Haves

• Strong boiler / mechanical service background

• Experience coming from a mechanical contractor

• Proven ability managing a large field team (≈20+ technicians)

• Comfortable being customer-facing (clients, project superintendents, stakeholders)

• Experience with service sales, estimating, and job coordination

• Able to split time 50/50 office and field

Responsibilities

• Oversee and support 23 technicians

• Ensure smooth day-to-day operations of the service team

• Lead by example in the field and office

• Act as a bridge between technicians, customers, and management

• Maintain service quality, scheduling, and customer satisfaction

Culture Fit

• Outgoing, engaged personality

• Background in sports or physically active environments strongly preferred

• Natural leader who earns respect by doing the work

• Comfortable representing the company in front of customers

• Vehicle allowance or service truck

#HVACTech

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

Norma Zibani