Digital Business Project Manager (all genders)

Location: Zurich, St. Gallen or Dornbirn, Switzerland

Salary: Up to CHF 130,000 total package

Working Model: Hybrid / Predominantly Remote

The Opportunity

An exciting opportunity has arisen for a Digital Business Project Manager to join a growing digital consulting and transformation team, working with well-known Swiss and international clients across the E-Commerce, Customer Experience and Digital Transformation space.

You’ll take ownership of digital projects from initial planning through to implementation and delivery, working closely with clients, business consultants and technical teams to turn complex business requirements into successful digital solutions.

This is a role that combines hands-on project management with business consulting. You’ll have the opportunity to influence how projects are delivered, build strong client relationships and take real ownership from day one.

You’ll join an established Customer Experience team of approximately 60 professionals, within a collaborative environment where consulting and implementation go hand in hand.

Your Responsibilities

• Independently manage digital business projects from initial planning and process analysis through to implementation, go-live and beyond.
• Take ownership of approximately 2-3 client projects across E-Commerce, SAP Commerce Cloud, Customer Experience and emerging AI-related solutions.
• Manage project timelines, budgets, resources, quality and overall commercial delivery.
• Act as the central point of contact between clients, business consultants, developers and internal stakeholders.
• Work directly with customers, understanding their business challenges and translating these into practical digital solutions.
• Analyse existing business processes and identify opportunities for improvement through digital transformation.
• Coordinate internal project teams, ensuring clear communication, accountability and successful delivery.
• Manage client expectations, provide regular project updates and proactively address risks or challenges.
• Contribute to business consulting activities, helping clients understand not just what technology they need, but how it can improve their wider business.

What We’re Looking For

• At least 3 years’ experience in IT Project Management, ideally within a digital agency or consulting environment.
• Experience managing digital projects, including budgets, timelines, resources and commercial delivery.
• Experience working with SAP CX, SAP Commerce Cloud, Spryker, Shopify or similar E-Commerce/CX platforms.
• An understanding of digital sales, service, marketing and E-Commerce processes.
• A consulting mindset, with the ability to understand business challenges and recommend practical solutions.
• Confident managing direct client relationships and communicating with different stakeholders.
• Familiarity with both traditional and agile project management methodologies.
• An outgoing, proactive personality who enjoys working collaboratively and taking ownership.
• Fluent High German is essential, alongside good English skills.

You don’t need to be an expert in everything. The team is looking for someone with a solid project management foundation, commercial awareness and the ambition to develop further within a growing digital business.

The Package & Benefits

• Competitive total compensation package of up to CHF 130,000, with flexibility around the base salary and bonus structure depending on experience and preference.
• Strong pension provision.
• Half-price travel across Switzerland.
• Flexible working arrangements, predominantly remote, with approximately one day per week in the office once established.
• Initial office-based integration during the first two months to help you get to know the team.
• Flexible working hours.
• Opportunity to work with recognised Swiss and international clients.
• Long-term career development, with the opportunity to progress into more senior project management and account responsibility.

Why Join?

You’ll be joining a growing team where you can genuinely influence how projects are delivered, rather than simply following an established process.

You’ll have responsibility from day one, direct exposure to clients and the opportunity to develop both your technical project management and business consulting capabilities.

If you’re an ambitious Digital Project Manager looking for a varied role combining technology, business consulting and client ownership, this is an excellent opportunity to take your next career step.

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

Alexandra Adriaanse