On-Site IT Support Engineer, Windows 11 / Intune Rollout

Switzerland, Zurich On-Site Role | 80-100%

Contract: June 2026 – End of December 2026

We are looking for a reliable and hands-on On-Site IT Support Engineer to support a major Windows 11 & Microsoft Intune transformation programme across multiple locations in Switzerland.

This role combines operational end-user support with active involvement in a large-scale workplace modernization and device rollout initiative. You will play a key role in ensuring a smooth transition to a modern Microsoft workplace environment.

This is an excellent opportunity for someone who enjoys working directly with users, takes ownership, and thrives in dynamic rollout and support environments.

Your Responsibilities

• Provide high-quality on-site IT support for end users
• Support day-to-day workplace operations including:
  • New Joiner / Mover / Leaver activities
  • Incident and request handling
  • Hardware and workplace troubleshooting
  • Manual user access and rights management
• Support the Windows 11 & Microsoft Intune rollout programme
• Prepare, configure and replace end-user devices
• Perform device registration, inventory and asset tracking
• Act as a Floorwalker during rollout phases and support users on-site
• Assist users with onboarding, training and adoption of new workplace technologies
• Ensure tickets and support tasks are handled with strong ownership and follow-through
• Contribute to improving support processes and operational standards

Required Skills & Experience

• Several years of experience in On-Site IT Support / End User Support
• Strong experience with:
  • Windows 11
  • Microsoft Intune / Endpoint Manager
  • Office 365 / Microsoft 365
  • Device lifecycle management
  • Hardware deployment and troubleshooting
  • Asset and inventory management
• Experience supporting workplace rollout or migration projects
• Knowledge of access management and user rights administration
• Excellent communication and customer service skills
• Highly structured and service-oriented way of working
• Strong ownership mentality and hands-on attitude
• Fluent German is mandatory
• French and/or Italian is a plus
• Valid driving license and willingness to travel across Switzerland

Technical Environment

• Windows 11
• Microsoft Intune
• Microsoft Endpoint Manager
• Office 365 / Microsoft 365
• Azure AD / Entra ID
• Device Management & Asset Tracking
• Hybrid Workplace Environment

We are looking for someone who is proactive, reliable and motivated to contribute to a modern workplace transformation programme in a highly visible support role.

Please reach out, interviews will be next week. Start is 15^th if June 2026.

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.

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