Job Title – ServiceNow Business Process Consultant
Client Location – Remote (EMEA)
Remote work offering – 100%
Client Industry – Healthcare (regulated)
Contract Length – 3-4 months (with extension potential)
Contract type – Freelance
Project Focus –
- Review and optimize CMDB governance, ownership, and data quality.
- Run workshops with client stakeholders to map current processes and recommend improvements.
- Provide advisory on lifecycle management and automation for CMDB items.
- Deliver formal documentation (user requirements, functional designs, design specs) to ensure compliance in a validated, regulated environment.
Key Skills & Experience Required –
- Strong background as a ServiceNow Business Process Consultant, with hands-on experience in CMDB and CSDM.
- Expertise in governance, policy, ownership structures, and best practice process optimization.
- Experience delivering workshops and aligning business requirements with technical teams.
- Strong documentation skills in regulated industries (e.g., FDA/GxP).
- English proficiency required; German is a nice-to-have.
If this role is of interest, please send an up to date CV to taz.khan@darwinrecruitment.com
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Darwin Recruitment is acting as an Employment Business in relation to this vacancy.
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Taz Khan