We’re recruiting for a Service Manager to lead a boiler & mechanical service team based across Richmond, VA and Northern VA.
Must-Haves
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Strong boiler / mechanical service background
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Experience coming from a mechanical contractor
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Proven ability managing a large field team (≈20+ technicians)
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Comfortable being customer-facing (clients, project superintendents, stakeholders)
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Experience with service sales, estimating, and job coordination
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Able to split time 50/50 office and field
Responsibilities
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Oversee and support 23 technicians
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Ensure smooth day-to-day operations of the service team
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Lead by example in the field and office
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Act as a bridge between technicians, customers, and management
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Maintain service quality, scheduling, and customer satisfaction
Culture Fit
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Outgoing, engaged personality
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Background in sports or physically active environments strongly preferred
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Natural leader who earns respect by doing the work
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Comfortable representing the company in front of customers
- Vehicle allowance or service truck
#HVACTech
Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.
Norma Zibani