IT Operations Management – Senior Consultant (ServiceNow ITOM) – DACH
Our client, a leading IT management and ServiceNow partner in the DACH region, is looking for a Senior ITOM Consultant to join their growing team in Switzerland, Germany or Austria.
Role Overview:
Support clients in implementing and optimizing the ITOM module within ServiceNow, working on innovative projects across multiple industries.
Key Responsibilities:
- Analyze and evaluate IT infrastructure and ITOM processes
- Manage projects and sub-projects independently
- Lead workshops and training sessions
- Conduct client meetings and presentations (German & English)
- Design ITOM solutions and provide technical support
- Mentor project staff and support sales activities
Candidate Profile:
- Relevant degree or equivalent experience
- Experience in IT infrastructure and application management
- Knowledge of ITOM, ITIL/ITSM, CMDB/CSDM (desirable)
- ServiceNow Implementation Specialist certification (desirable)
- JavaScript skills (desirable)
- Fluent German and strong English
- Structured, goal-oriented, and independent
- Excellent communication and team skills
Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.
Anthony Furlonge