Solutions Consultant UKG Ready

Overview

This role is responsible for delivering engaging and consultative product demonstrations to prospective clients. Working closely with Sales, the position focuses on understanding customer needs, positioning solutions effectively, and clearly communicating value across payroll, HR, time tracking, and compliance-related offerings.

The goal is to tailor each interaction to client objectives and support overall revenue growth.

Key Responsibilities

Product Demonstrations

• Lead customized, consultative product demonstrations aligned to client industry, size, and operational needs

• Translate product capabilities into real business value and measurable outcomes

• Adapt messaging for different audiences, including executives and functional stakeholders

Discovery & Needs Analysis

• Conduct in-depth discovery sessions to understand client requirements across HR, payroll, compliance, and workforce processes

• Identify pain points, inefficiencies, and risks

• Collaborate with Sales to qualify opportunities and define success criteria

Product & Industry Knowledge

• Maintain strong knowledge of product offerings, integrations, and differentiators

• Communicate system capabilities, features, and architecture clearly

• Stay informed on regulatory changes, market trends, and competitive landscape

Technical Setup & Demo Management

• Configure demo environments tailored to client use cases

• Deliver presentations using relevant tools and platforms

• Troubleshoot technical issues during demonstrations

• Support proposal responses and technical documentation when required

Cross-Functional Collaboration

• Partner with Sales and Delivery teams to align messaging and expectations

• Contribute to internal knowledge sharing and training initiatives

• Provide feedback from client interactions to support product and strategy improvements

• Support workshops, webinars, and training sessions when needed

Core Competencies

• Self-Management: Ability to prioritize tasks and work independently

• Problem Solving: Strong analytical skills to break down complex challenges

• Continuous Learning: Proactive in staying updated on relevant regulations and trends

• Client Focus: Commitment to understanding and meeting client needs

• Adaptability: Comfortable managing change and ambiguity

• Interpersonal Skills: Builds strong relationships with diverse stakeholders

• Team Collaboration: Works effectively across teams to achieve shared goals

Skills & Qualifications

• Strong communication and presentation skills

• Ability to translate technical concepts into business value

• Experience delivering both virtual and in-person presentations

• Solid understanding of HR, payroll, or workforce-related processes

Experience

• 3-7 years of experience in solutions consulting, sales engineering, or similar pre-sales roles

• Background in HR technology, payroll systems, or workforce management solutions preferred

• Proven experience in client-facing, consultative engagements

Work Environment

• Primarily office or remote-based work environment

• Regular use of standard business tools (computer, communication platforms, etc.)

• Occasional travel or on-site engagement may be required

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

Luchian Van Der Merwe