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Video Integration Engineer

  • Location

    Amsterdam, North Holland

  • Sector:

    Infrastructure

  • Job type:

    Contract

  • Salary:

    €450.00 - €480.00 per day

  • Contact:

    Lauren Redding

  • Email:

    lauren.redding@darwinrecruitment.com

  • Job ref:

    JN -012020-85578_1580295768

  • Published:

    8 months ago

  • Duration:

    4 months

  • Expiry date:

    2020-02-28

  • Startdate:

    ASAP

  • Consultant:

    #

Purpose Statement:

The Video Systems Integration Engineer is responsible for the integration of new Video services/solutions with the service monitoring framework and tooling. This highly technical hands-on position with project management experience will be the interface to the project delivery teams to determine the operational impact and provide/implement the operational non-functional requirements. The system integrator is responsible for the operationalization of new services and coordinating the On-boarding, Operational Reading Testing and Acceptance processes.

Main Responsibilities:

  • Participate in early phase of projects, preferable in the development phase to take the opera rational needs in to account.
  • Gather and analyse data to establish operational requirements
  • Work directly with decision makers and end users to understand, define, and document current and possible future reporting goals, needs, and requirements
  • Collaborate with technology team members, end users, and other stakeholders to ensure smooth on-boarding into Operations
  • Identify trends in the service monitoring tools/dashboards and baseline KPI's.
  • Prepare/consolidate the operational and technical Knowledge Base Management system including WiKi etc
  • Prepare Event Management (Monitoring & Healthcheck) work instructions
  • Prepare Incident Management and Diagnostic work instructions
  • Change/Deployment/Warranty technical validations and aftercare work instructions
  • Deliver Job Scheduling Management (Housekeeping) system and associated monitoring
  • Platform Operational Testing & Acceptance
  • Application & Software Acceptance
  • Software Requirements: All Software called out as a requirement during IA has been set-up and configured.
  • Hardware Requirements: All Hardware called out as a requirement during IA has been delivered, set-up and configured.
  • SOX CI's: If the project is introducing or modifying any SOX (Sarbanes-Oxley) CI's then these must be highlighted as such on the CMDB Update Request form to ensure they are marked as being a SOX CI.
  • Operational tools: All Impacted Operations tools as called out during HLR, DBR and IA have been updated and tested.
  • Training as called out in the IA has been provided along with supporting material.
  • Management Connectivity (Access): Operations must have the relevant access to any new or changed systems.
  • Reporting: Any new or amended reports have been developed & delivered.
  • 3rd Party Vendors Operating Model & Funding

Knowledge, Skills & Experience:

· Strong analytical skills and the ability to see at both the helicopter view and focus on detail.

· 3-5 years experience in Telecoms/ISP/TV and solid understanding and working knowledge of the OSI Model

· In-depth knowledge of Linux and cloud technologies [aws, kubernetes, docker etc], certification is plus

· Proven ability/experience working in a multi layered international matrix organization having people with different cultural backgrounds

· Fluent in English (verbal & written) and preferable 1 other European language.

· Knowledge of Apache Web Server Administration and Oracle database Administration [certification is plus]

· Experience with at least one type of Java application environment, e.g. JBoss, Tomcat, Websphere.

· Systems scripting, shell programming, Perl, Ruby, JavaScript

· Strong and dynamic individual, with the ability to thrive under pressure

· Solid awareness of production operational processes, preferably to ITIL level (certification not required)

· Exposure to and understanding of Internet, TCP/IP Systems and Protocols, and Unix based systems