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Support Engineer

  • Location

    Basel, Switzerland

  • Sector:


  • Job type:


  • Salary:

    Swiss Franc70000.00 - Swiss Franc80000.00 per annum + Additional Benefits

  • Contact:

    Laura Cannon

  • Email:


  • Job ref:

    JN -062021-88784_1624961485

  • Published:

    4 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Aspiring company with start-up character!

This company designs and implements intelligent web solutions for various clients in varied industries allowing the work and team to be forever changing in an exciting forward thinking environment.

Due to continued growth they are looking for a Support Engineer

Responsibilities include:

  • Receipt of malfunction reports and support inquiries as SPOC
  • Providing 1st and 2nd level support
  • Development and further development of our service desk
  • Coordination and organization of operational issues
  • Contact person for customers and responsible for change / release management
  • Resolving technical problems and maintaining the web environment (app and CMS)

Your profile:

  • Training as a computer scientist EFZ or equivalent training, ideally with a specialization in application development
  • Professional experience in the service desk environment
  • ITIL certified and ideally Scrum certified
  • Good knowledge of PHP, MySQL, CSS3, JavaScript and React
  • First experiences with CMS systems, web systems and / or web design
  • Loyal, helpful and patient team player with drive
  • Fluent in German and English
  • Located in Switzerland

The perks:

  • A pleasant working environment in a creative, young and dynamic team
  • Exciting tasks and projects with a lot of personal responsibility
  • Flat hierarchy
  • New modern workplaces and great opportunities to participate
  • Tech set up of your choice
  • Flexible working hours and fair compensation
  • Regular company events, user groups and HIT workouts
  • Free coffee, drinks and fruit
  • Monthly meal vouchers and discounted meals
  • Free use of the company's own fitness studio
  • State-of-the-art workplace with height-adjustable tables

Get in touch asap to discuss further: laura.cannon@darwinrecruitment.com

Darwin Recruitment AG is a Zurich based, SECO licensed, privately owned subsidiary of Darwin Professional Staffing Group Ltd (a Global IT Recruitment Consultancy).

Darwin Recruitment AG manages client relationships whilst also utilising Darwin Professional Staffing Group databases and networks to source Candidates and fulfil client requests.

We do not ask for a placement fee from Candidates/Employees.