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Release Manager - Service Now, Splunk, Dynatrace, ITIL, ITSM

  • Location

    Geneva, Switzerland

  • Sector:

    Project Management

  • Job type:

    Contract

  • Salary:

    Negotiable

  • Contact:

    Ryan Green

  • Email:

    Ryan.Green@darwinrecruitment.com

  • Job ref:

    HGRGRM1604_1574086078

  • Published:

    19 days ago

  • Duration:

    5 Months ++

  • Startdate:

    ASAP

Release Manager - Service Now, Splunk, Dynatrace, ITIL, ITSM, Geneva

Darwin AG are currently looking to hire a Release Manager to support a very dynamic and growing IT department who will be responsible for the improvement and the quality of IT operations processes and services. This is an English speaking project based in Geneva working with a large International company, initially on a 5 month contract with the chance to extend.

Role

  • Provide oversight for operations/support of IT systems
  • Lead/support the development of IT operation aspects and ensure integration with strategic plans
  • Work with business operations teams to ensure coordination of IT changes without impacting business processes
  • Build/maintain relationships with other IT leaders to develop a clear understanding of business needs
  • Accountable for maintaining compliance with policies/standards, and IT quality management strategy
  • Lead Incident, Problem Management and Change Management practices to track and remediate reoccurring issues

Requirements

  • At least 5 years' experience in IT Operation with ITIL or equivalent IT Service Management (ITSM)
  • Experience in ITSM (i.e. Service Now, Dynatrace, Splunk)
  • Able to outline a strategy for the improvement of IT Operations
  • Ideally experience in management consulting
  • Fluent English

If this is matching your experience and you are available for onsite work in Geneva please contact me with an updated CV and rate expectations to ryan.green@darwinrecruitment.com.