Amsterdam, North Holland
€300.00 - €330.00 per day
6 months ago
The leading telecom company in Europe is looking for a Change Coordinator who will be involved in the lifecycle management of the Datacenter Infrastructure Department.
The person is required in the current organization to lead the planning, alignment and oversee the execution of lifecycle of all ITIL Change Requests to be executed during Maintenance Windows by engineers within the DCE Datacentre Network Deployment team.
She/he collaborates with the Change Management Teams, Impact Assessor, Service Owners, Security and Operational teams to ensure changes are prepared with the right quality and executed in the timeframes agreed aligned with the Operational Change Management team and Service Owners.
Excellent organization and communication skills
Basic knowledge of data centre network equipment
Familiarity with Change Management processes
Demonstrated desire to learn new things
Ability to understand and communicate the benefits of Change & Incident management to services
Excellent problem solving and communication skills
Excellent customer service skills and orientation
Experience working with SharePoint is a plus
Experience working with ITIL Service Management tools (i.e. Remedy) is a plus
Experience of IT Operational support for a service coordinating planned changes and unplanned incidents is a big plus
Major Job Duties and Responsibilities:
Daily Rate: 330€
Contract: ASAP until August 2019