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Junior Network Change Coordinator

  • Location

    Amsterdam, North Holland

  • Sector:

    Project Management

  • Job type:

    Contract

  • Salary:

    €300.00 - €330.00 per day

  • Contact:

    Elisabetta Orsini

  • Email:

    elisabetta.orsini@darwinrecruitment.com

  • Job ref:

    JN -022019-82771_1554799482

  • Published:

    6 months ago

  • Duration:

    4 months

  • Expiry date:

    2019-05-09

  • Startdate:

    ASAP

The leading telecom company in Europe is looking for a Change Coordinator who will be involved in the lifecycle management of the Datacenter Infrastructure Department.

The person is required in the current organization to lead the planning, alignment and oversee the execution of lifecycle of all ITIL Change Requests to be executed during Maintenance Windows by engineers within the DCE Datacentre Network Deployment team.

She/he collaborates with the Change Management Teams, Impact Assessor, Service Owners, Security and Operational teams to ensure changes are prepared with the right quality and executed in the timeframes agreed aligned with the Operational Change Management team and Service Owners.

Main Requirements:

  • Excellent organization and communication skills

  • Basic knowledge of data centre network equipment

  • Familiarity with Change Management processes

  • Demonstrated desire to learn new things

  • Ability to understand and communicate the benefits of Change & Incident management to services

  • Excellent problem solving and communication skills

  • Excellent customer service skills and orientation

  • Experience working with SharePoint is a plus

  • Experience working with ITIL Service Management tools (i.e. Remedy) is a plus

  • Experience of IT Operational support for a service coordinating planned changes and unplanned incidents is a big plus

Major Job Duties and Responsibilities:

Daily Rate: 330€

Location: Amsterdam

Contract: ASAP until August 2019