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Customer Relationship Manager - Insurance

  • Location

    Zürich, Switzerland

  • Sector:

    Other Digital Jobs

  • Job type:

    Permanent

  • Salary:

    Swiss Franc90 - Swiss Franc110000 per annum

  • Contact:

    Ashley Morton

  • Email:

    Ashley.Morton@darwinrecruitment.com

  • Job ref:

    CRM_1548332617

  • Published:

    over 1 year ago

  • Expiry date:

    2019-02-23

  • Startdate:

    March 2019

Customer Relationship Manager

What you will bring on a professional level

  • Self-starting and can-do attitude
  • Experience with Agile (software) development
  • Experience in customer relationship management in the IT Industry
  • Performance and results oriented
  • Analytical with strong problem-solving skills
  • Excellent English language skills oral and written
  • Excellent consultative selling skills with proven relationship-building skills
  • Familiarity with the insurance industry is an asset
  • Technical knowledge and sales experience, facilitated by excellent interpersonal and communication skills, and the ability to convincingly communicate concepts to others
  • A sound understanding of business operations

What You Will Do

  • Responsible for the support and relationship management of a dedicated group of clients
  • Co-development and execution of customer management plans
  • Ensuring our clients fully understand and are attracted to our proposed solutions while fostering a positive relationship with their key decision makers
  • Supporting the functional architectures for the companies products
  • Maintaining all client accounts, answering all questions concerning the company's solutions, as well as monitoring account progress and activity
  • Ensuring customer retention targets are met