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Customer Analytics Manager

  • Location

    Zürich, Switzerland

  • Sector:

    Data Analytics, Data Science

  • Job type:


  • Salary:

    Swiss Franc130000.00 - Swiss Franc180000.00 per annum + benefits

  • Contact:

    Daniel Butler

  • Email:


  • Job ref:

    JN -092020-86978_1599639949

  • Published:

    9 months ago

  • Expiry date:


  • Startdate:


  • Consultant:


Customer Analytics Manager - Stastistics, Machine Learning, Data Science, Analytics, German, Zurich

One of our leading customers in the consulting industry, is looking for someone to manage the Customer Analytics team and projects in various industries in the Swiss market.

In this role, you would be responsible for customer analytics services in the digital intelligence business unit.

This would include developing tailor-made solutions together with colleagues and customers.

You will actively develop the business' reputation in the market, as well as developing services, skills and supporting the team in the development of methods, processes and technical solutions.

To be considered for this role, you should have a university, ETH or technical college degree with a focus on natural sciences, mathematics, statistics, data science, business or IT.

You ideally should have at least 5 years of proven experience in customer analytics; with experience in a consulting business being an advantage. You would ideally have experience of running/leading a team as well as managing projects successfully.

You should be familiar with methods from the statistical environment as well as machine learning approaches. Industry experience (financial services or pharmaceuticals or industrial industries) would be helpful as well as dealing with analytics (segmentation, customer lifetime value, churn prediction, sales prediction, next best offer, etc......)

Being familiar with CRM solutions and understanding customer life-cycle management is important; allowing you to develop targeted new solutions and services.

In this role you need to speak fluent German and English and write in both languages ​​with confidence.

If this role is of interest to you, please apply asap and we'll arrange a suitable time to discuss further.

The cooperation between Darwin UK and Darwin Recruitment AG is set up to procure qualified candidates from EU to Switzerland. Darwin Recruitment AG acquires the clients and searches for candidates in the EU/UK, also through the data base of Darwin UK/Group. The contact with Swiss clients goes primarily through Darwin Recruitment AG.

The placements take place through Darwin Recruitment AG, which is in contact with the clients and candidates. Darwin Recruitment AG employs the candidates under Swiss labour law and follows the rules of the relevant Collective Labour Agreements. Darwin does not ask for a placement fee from the candidates/employees.