Business Analyst - ServiceNow, ITIL, Pharmaceutical

Darwin AG are partnered with a leading Pharmaceutical company in Basel. They are currently looking for a Business Analyst with ITIL and ServiceNow experience to support their project.

Requirements:

* Experience in at least one Major ServiceNow Process delivery area
* Experience of Service Management implementation/transformation programs as a business analyst (min 3 years) - this can include other tool sets (such as BMC Remedy, HP SM etc.)
* Keen awareness of limitations of ServiceNow & good practice design for solutions of enterprise scale
* Experience of taking ownership for core ServiceNow module delivery with minimal management support
* Working business knowledge of consulting services (including working with offshore development teams)
* Service Management IT industry knowledge, ITIL aware (Foundation minimum)

Please contact me with an updated CV to ryan.green@darwinrecruitment.com for more information.