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Business Analyst for Solutions in B2B / Customer Services

Köln, Nordrhein-Westfalen , €700 - €750 per day

Date Posted

2018-06-05 10:46:44 +0100


JN -042018-80152_1528192000

Job Type



Project Management

Business Analyst for Solutions in Consumer / B2B / Customer Service (m / f)

Project background: The IT Business Analysis department requires support from a very experienced business analyst in a variety of projects for a variety of projects for the customer-relevant business units.

Start date: 18/06/2018

End date: 30/09/2018

Location: Cologne

Languages: German/English

Industry: Telecommunication


  • Development and elaboration of requirements specifications in cooperation with the specialist departments
  • Moderation of workshops / meetings to determine the business requirements
  • Analysis of the impact of requirements on actual processes and derivation of target processes
  • Support of the departments in creating use cases or user stories depending on the development method (waterfall / agile)
  • Advising the departments on existing IT functionalities
  • Examine impacts on organizational units, external partners, and the local system landscape
  • Preparation of feasibility studies and specification documents in cooperation with departments and IT
  • Coordinate with solution architects, development team and vendors in terms of implementing business needs


  • Very profound, multi-year and as current as possible project experience in the field of business analysis.
  • Very strong communication skills at all project levels and with different contact persons
  • Very independent and proactive way of working
  • Very good experience in business analysis methodology.
  • Proper English skills; large portion of written English (e.g., documentation)
  • Fluent knowledge of German ; large proportion of German-language communication


  • Project experience in the telecommunications industry
  • IREB certification

Additional information:

  • Remote possibility: Mon-Thu onsite, Friday remote possibility given

If you, or someone you can recommend, are interested in this exciting project and able to start from the 18/06/2018, please contact me at: +31202990850 or apply with your CV at

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