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Business Analyst (CRM/billing/B2B)

Köln, Nordrhein-Westfalen , €650 - €700 per day

Date Posted

2018-05-30 09:05:01 +0100


JN -042018-80152_1527667498

Job Type



Project Management

My client, a leading German telecommunication company based in Cologne, is currently looking for an experienced business analyst on a freelance basis. The project will start on the 11th June 2018 and last until the end of September with an option of a further extension. You will be responsible for the definition and documentation of business requirements within the field of CRM.

Business Analyst:

The consumer department requires support from an experienced business analyst for various projects, focusing on product launches as well as activities within the field of CRM and billing.

Start date: 11/06/2018

End date: 30/09/2018

Location: Cologne

Languages: German/English

Industry: Telecommunication


  • Supporting the division by independently including, defining and analyzing requirements among all project stakeholders
  • Structuring and written documentation of business requirements (Documentation in English!)
  • Analysis of the impact of requirements on existing processes, cooperation with external partner companies and IT systems
  • Cooperation with process and project management
  • Collaboration with system analysts and architects on configuration and customization of relevant systems

Required knowledge and qualifications:

  • Profound project experience in the field of business analysis as well as the definition and documentation of business requirements (CV evident)
  • Project experience within the launch of new products and solutions (Knowledge of related process within the field billing and CRM)
  • Very strong communication skills, also at different project levels and with different contact persons
  • Good understanding of the documentation of processes and requirements
  • Project experience in the telecommunications industry and / or in the field of customer operations
  • Very good German and English language skills

Additional information:

  • Remote possibility: Mon-Thu onsite, Friday remote possibility given

If you, or someone you can recommend, are interested in this exciting project and able to start from the 11/06/2018, please under or

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