Associate Director, Product Management

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We are looking for a remote AD of Product Management. This person will help drive digital transformation and cultural transformation--from developer led, to product driven decision making. You'll enjoy creating/managing timelines, setting milestones determining pace/deliverables, and understand how to build a program. This person enjoys the process of transformation and likes working with incremental, progress.

• Understands and communicates vision for team members
• Assesses behaviors and coaches direct reports to demonstrate values and PM behaviors in their role
• Identify talent needs to enable execution of product strategy

User Insight & Product Definition

• Develops deep understanding of the business and product areas within the product group, as well as the relevant data that can be used to inform key decisions
• Defines multiple products and/or complex products and identifies gaps and user needs by creating vision, strategy, and requirements documents for product(s)
• Utilizes available data or commissions new research to identify user needs
• Performs experiments and organizes primary research to uncover additional user value

Product Portfolio Management

• Develops, manages, and owns the product roadmap for multiple products and/or complex products
• Makes trade-off decisions for multiple products in a product group
• Demonstrates expertise across multiple products which facilitates discovery and drives enterprise capabilities
• Builds partnerships with relevant stakeholder teams
• Coordinates with interdependent teams and influences leadership to drive efficiencies
• Builds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user success
• Participates in the intake process for their product domain

Product Planning & Prioritization

• Leads the product planning process across multiple products and/or complex products by overseeing the development of requirements documents (user stories, acceptance criteria, use cases) for products or product releases
• Maintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriately
• Works closely with UX teams to identify & prioritize opportunities to improve product UX & the direction for the look/feel of their products
• Determines and monitors release goals, prioritization, implementation, and iteration plans for their products according to user value, this includes managing product roadmap, features, development efforts & partnering with business/technology teams to optimize user flow

Product Development

• Facilitates the development process by reviewing demos with the technology team and validating acceptance criteria for multiple products and/or complex products
• Provides UX input/consideration for the assigned products. Voices goals/concerns/pain-points of the user, providing actionable recommendations for scale-able improvements
• Tracks the development work and drives resolution of escalated issues and bugs for their products
• Identifies issues that will keep their products from delivering on time or at the right level of quality, assesses alternatives to resolve, builds a plan for resolution, and directly resolves or communicates to leadership

Launch

• Leads large and sometimes highly complex product launches by working with relevant stakeholders to develop launch plans
• Identifies, reviews, and resolves issues and blockers in partnership with team members that may delay the launch or impede the success of product(s)
• Coordinates formal UAT where necessary
• Develops product documentation and training materials for users in support of product launches
• Tracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iteration
• Leads post-launch reviews and drives incorporation of feedback in future product releases
• Writes clear, concise user stories. Partners with software development teams to define scope/timelines of efforts

Operate

• Works with internal and external teams and users to identify, classify, and resolve product and product group-level user issues
• Identifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoring
• Works with stakeholder teams to actively monitor metrics
• Tracks performance trends and gathers user feedback to determine product group-level gaps, development opportunities, and if necessary, product end-of-life plans
• Represents team in product group-level discussions with stakeholders
• Attends business reviews, providing critical input and expert insights to inform the business cases, business strategy, and development of new products

Team Development & Continuous Improvement

• Provides coaching and guidance to more junior-level product management team members
• Works with cross-functional leaders and experts to establish best practices and identify opportunities to improve the product development and delivery process
• Follow, understand, and apply relevant industry trends, research, and best practices in technology and product management

Minimum Qualifications

• Bachelor's Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)
• 7 years of experience in one or more of the following: product management, project management, business analysis, program management, or product marketing
• 5 years of experience in product and/or experience management
• Strong writing ability
• Strong business acumen
• Experience with Agile software development
• Experience working cross-functionally in a large organization
• Experience working closely with senior leadership
• Experience translating data into quantifiable actions/deliverables

Preferred Qualifications

• Master's Degree in Business Administration or similar advanced degree
• CSPO Certification
• 2 years of supervisory/management experience
• Experience in the Financial Services industry
• Strong financial acumen
• Experience collaborating closely with senior leadership
• Experience providing guidance and direction to cross-functional resources

Darwin Recruitment is acting as an Employment Agency in relation to this vacancy.

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