ServiceNow Expert ITOM/Discovery
Berlin
Germany
£120,000/year
Permanent
Architecture
ServiceNow Expert ITOM/Discovery
Digital processes aren’t just a luxury-they’re the backbone of successful companies. As a #ServiceNow expert, you have the power to transform our clients’ businesses, unlocking their potential and propelling them into the fast lane.
Your expertise in service management platforms enables you to design and implement intelligent #workflows that enhance the #userexperience and optimize business processes. From initial conception to architecture and roll-out, you’ll play a vital role in shaping the future of our clients’ digital journeys.
Whether you’re a consultant, manager, or architect, we’ll find the right fit for your talents.
Your Role in Shaping the Future
- Transform Business Processes: Collaborate with a diverse range of clients, from medium-sized enterprises to large corporations, and tailor the ServiceNow platform to meet their specific needs.
- Accelerate Digital Transformation: Leverage agile methods, identify innovative opportunities (e.g., #GenAI), and guide clients toward future-proof solutions.
- Establish Expertise: Position yourself and your team as trusted ServiceNow specialists by pooling knowledge and delivering exceptional results.
- Stay Ahead: Continuously learn about platform advancements through internal and ServiceNow-specific training, ensuring you’re always on the cutting edge.
What You Bring to the Table
- Experience: IT degree or at least three years in ServiceNow consulting projects.
- Certifications: ServiceNow CSA, Certified Application Developer, or Certified Implementation Specialist.
- Technical Knowledge:
- Proficiency in ITSM, ITOM, or ITAM workflows.
- CMDB and CSDM experience, especially in ITOM modules (Discovery, Cloud Management).
- Basic knowledge of IT infrastructure for discovery implementations.
- Familiarity with JavaScript, relational databases, and web technologies.
- Methodologies: Proficient in ITIL frameworks and agile methodologies (Scrum, SAFe, Design Thinking).
- Languages: Fluency in German and English, with clear and confident communication skills.
Darwin Recruitment AG is a Zurich based, SECO licensed, privately owned subsidiary of Darwin Professional Staffing Group Ltd (a Global IT Recruitment Consultancy).
Darwin Recruitment AG manages client relationships whilst also utilising Darwin Professional Staffing Group databases and networks to source Candidates and fulfil client requests.
We do not ask for a placement fee from Candidates/Employees.
If you wish to contact a specialist regarding this role, or your job search in general, please contact +41 (0)43 456 29 09
Anthony Furlonge

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