Freelance: Senior Field Service Engineer

Key Information:

Job Title: Senior Field Service Engineer

Working Hours: Full-Time (40 hrs P/W)

Headquarters Location: Leipzig

Contract Length: 12 Months + Extension

Travel: On-Site - Customer Locations.

Responsibilities:

• Provide setup and maintenance of equipment.
• Investigate and devise effective solutions for issues
• Install, manage, and assess equipment, ensuring optimal performance and safety standards
• Develop an in-depth understanding of both hardware and software technicalities of the product
• Collaborate seamlessly with the technical team to enhance and refine the product
• Document and track all pertinent details and feedback from customer sites
• Effectively communicate customer experiences to the team through detailed reports and presentations
• Demonstrate a results-driven approach, working within deadlines.

Qualifications:

• Minimum of 3 years of experience in field service engineering.
• Possess industry-specific qualifications in Mechanical Engineering or Electrical Engineering.
• Proven troubleshooting and root cause analysis skills
• IT helpdesk support experience for both software and hardware
• Occasional travel with short notice is a requirement.
• Fluent in both oral and written English; additional language skills are desirable

Darwin Recruitment is acting as an Employment Business in relation to this vacancy.