Senior ServiceNow Manager

Senior ServiceNow Manager.

Senior ServiceNow Manager



CHF130000 - CHF160000 per year





ServiceNow Consultant (Zurich)

Shape the future of business with your ServiceNow expertise!

This role offers the opportunity to leverage your deep knowledge of ServiceNow to help organizations optimize their IT operations and achieve significant business outcomes. You'll collaborate with a team of international professionals on challenging ServiceNow projects, supporting clients across diverse industries through complex Enterprise Service Management (ESM) transformations and ServiceNow implementations.


  • Lead and plan complex ServiceNow implementations (ITSM, ITOM, SAM, SecOps, IRM) for major business and system transformations.
  • Guide clients through ESM transformations and ServiceNow deployments.
  • Collaborate with clients across various sectors, including Life Sciences, Financial Services, Consumer Products, and Public Sector.
  • Partner with a team of international professionals on business development, marketing initiatives, and practice development.
  • Expand your network by working alongside colleagues across the organization.


  • Minimum 4 years of experience leading and planning ServiceNow implementations, preferably within a consulting or IT services environment.
  • Proven ability to manage and resolve technical challenges on ServiceNow projects.
  • Certified ServiceNow System Administrator with expertise in agile methodologies (SCRUM).
  • Strong technical project management and leadership skills.
  • Excellent communication skills in English and German (knowledge of French a plus).
  • Experience presenting to senior stakeholders and managing offshore/nearshore teams.
  • Understanding of Enterprise Architecture principles, tools, and industry standards (ITIL, TOGAF) is a benefit.


  • Join a diverse and collaborative team in Zurich.
  • Invest in your career growth with comprehensive training programs.
  • Work alongside leading industry professionals.
  • Collaborate with some of the world's largest organizations to drive impactful change.

Darwin Recruitment AG is a Zurich based, SECO licensed, privately owned subsidiary of Darwin Professional Staffing Group Ltd (a Global IT Recruitment Consultancy).

Darwin Recruitment AG manages client relationships whilst also utilising Darwin Professional Staffing Group databases and networks to source Candidates and fulfil client requests.

We do not ask for a placement fee from Candidates/Employees.

If you wish to contact a specialist regarding this role, or your job search in general, please contact +41 (0)43 456 29 09

Anthony Furlonge


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